Personal information means information about an identifiable individual, as more particularly described under applicable Canadian privacy legislation.
Personal information we collect in relation to the Website may include:
Information, inquiries or comments you provide to us when you contact us, including name, address, email address, telephone number and other contact information; and such other information we may collect with your consent or as permitted or required by law.
We generally use personal information we collect in relation to the Website for the following purposes:
Replying to your requests, inquiries and comments; meeting legal requirements; and for other purposes that are disclosed at the time of collection, with your consent or as permitted or required by law.
We may also use personal information obtained from you through the Website, such as contact information (name, phone number and email address), to provide you with company information, such as e-mail notifications, literature requests, and newsletter subscriptions or other information which we think might be of interest to you. You may opt out of this use of your personal information by contacting INFO@TERALIVING.CA.
We may disclose personal information in the following circumstances:
Legal and Regulatory Requirements
Tera may disclose your personal information as necessary to meet legal, regulatory, industry self-regulatory, insurance, audit, and security requirements, and as otherwise with your consent or as permitted or required by law (including as required by applicable Canadian and foreign laws applicable Tera or its agents and service providers, and including lawful requirements to disclose personal information to government authorities in those countries).
We also may gather certain information about the use of our Website by our visitors. This information is then compiled and analyzed in a way that does not identify our visitors personally. The information may include the referring Uniform Resource Locator (URL), indicating from where a visitor to our Website has come, which URLs have been visited on our Website and in what order, what browser is being used, and what Internet Protocol (IP) address a visitor used to get to our Website. We may also use such information for Website and system administration.
Access and Correction
We take reasonable steps using physical, electronic or procedural security measures appropriate to the sensitivity of the information in our custody or control, which may include safeguards to protect personal information from loss, theft, misuse, and unauthorized access, use, copying, disclosure, alteration, or destruction. You should keep in mind that no Internet transmission is ever 100% secure or error-free. In particular, e-mail sent to or from this site may not be secure, and you should therefore take special care in deciding what information you send to us via e-mail.
Links to Other Web Sites
You may opt out of this use of your personal information at any time by clicking the Unsubscribe link at the bottom of our emails. To file a complaint, please contact Privacy Officer, Claire Wang at INFO@TERALIVING.CA.